Therapy Fairground stub

technical help

Therapy Fairground has been developed to work in your traditional therapeutic setting, or to support your online therapy sessions using video conferencing technology. We hope this page helps resolve any technical issues you might encounter – you can also visit the Feedback Tent to leave your suggestions or ideas for future activities.

Links to download software can be found here. 

Simple step-by-step guide to help you get started with video calls

SIgn in / sign up

Visit one of the video conferencing providers' websites shown below (we recommend using Zoom) to download and install their desktop software. Sign in if you already have an account or sign up to a free account. For queries visit your provider's website.
Video Guide
Step 01

Schedule a Session

On Zoom, click the 'Schedule Meeting' button and enter a name for your meeting. Select a date and time - this will generate a unique meeting ID and weblink. Save the meeting to your calendar and share the 'meeting invitation' details via email with your client.
Video Guide
Step 02

Sharing your screen

Before you start your session using Therapy Fairground, launch your video conferencing software, navigate to the 'security' options and ensure 'allow participants to share screen' is ticked. On Zoom, click the green 'share screen' button for advanced sharing options.
Video Guide
Step 03

Zoom Remote Control

This feature on Zoom allows your client(s) to take control of your screen during an online session once you’ve granted them permission, without needing to share your Therapy Fairground username or password. Follow the simple instructions below to enable you and your client(s) to experience Therapy Fairground simultaneously. 

Before Session | Therapist (Host)

During Session | Therapist (Host)

Click to discover more resources around the Fairground

We use cookies to optimise site functionality and give you the best possible experience. By clicking ‘accept all’, you consent to our use of cookies.

Skip to content